Outage in One.com

Issues with [service]

Resolved Major

March 09, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing issues with [service], causing error messages, time-outs or blank pages while trying to access websites or using ftp/ssh, affecting some customers. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue, first update will be no later than 08:45 CET.

Components affected

One.com Website hosting One.com Web apps

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/09/2023 08:29AM

Server access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

MONITORING about 1 year ago - at 03/09/2023 07:50AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 03/09/2023 07:25AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 03/09/2023 06:47AM

We are currently experiencing issues with [service], causing error messages, time-outs or blank pages while trying to access websites or using ftp/ssh, affecting some customers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 08:45 CET.

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