We continuously monitor the official Open University status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Open University outages.
Minor Resolved · 10 days ago · lasted 3 days
SAP Integration Platform Issues
Due to issues with our integration platform on Tuesday 21/03 there may have been issues creating your account and resetting passwords. If you still require your password to be reset, that can be done following this link: https://ou-identity.open.ac.uk/OU-Identity/studentauthentication/forgotpassword This issue has now been resolved, but please allow up to 24 hours for your account information to be emailed to you. Please accept our apologies for any inconvenience caused by this issue.
Minor Resolved · 10 days ago · lasted about 6 hours
SAP Integration Platform Issues
We are currently experiencing some technical issues which might mean that there are issues using: • Identity (IAM) • SAMS Helpdesk Password Resets We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue.
Minor Resolved · 17 days ago · lasted about 2 hours
Performance Problems on LEM, Apprenticeships, TutorHome, registration pages, VOICE
We are currently experiencing some technical issues which are impacting the following services: • Tutorial Booking System (LEM) • Viewing Student Loan information • TutorHome • Apprenticeships • VOICE • Registration & prospectus request websites • Accessing tutorials We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue. Message for tutors: As you may be aware, whilst we are experiencing these technical issues it means that you will not be able to access your tutorial information from TutorHome. We would like to remind you that access to your online room is possible from the Tutorials tab on your module website and select the room called ‘Online tutor group room.’ You can go to learn2.open.ac.uk and browse/search for your module/pres. As a Host your entry to the room will give access to students to enter. Please see our Online rooms guidance for hosts at learn1.open.ac.uk/mod/oucontent...
Minor Resolved · 18 days ago · lasted about 2 hours
Performance Problems on LEM, Apprenticeships, TutorHome, registration pages, VOICE
We are currently experiencing some technical issues which are impacting the following services: • Tutorial Booking System (LEM) • Viewing Student Loan information • TutorHome • Apprenticeships • VOICE • Registration & prospectus request websites • Accessing tutorials We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue. Message for tutors: As you may be aware, whilst we are experiencing these technical issues it means that you will not be able to access your tutorial information from TutorHome. We would like to remind you that access to your online room is possible from the Tutorials tab on your module website and select the room called ‘Online tutor group room.’ You can go to learn2.open.ac.uk and browse/search for your module/pres. As a Host your entry to the room will give access to students to enter. Please see our Online rooms guidance for hosts at learn1.open.ac.uk/mod/oucontent...
Minor Resolved · 20 days ago · lasted about 1 hour
Performance Problems on LEM, Apprenticeships, TutorHome, registration pages, VOICE
We are currently experiencing some technical issues which are impacting the following services: • Tutorial Booking System (LEM) • Viewing Student Loan information • TutorHome • Apprenticeships • VOICE • Registration & prospectus request websites • Accessing tutorials We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue. Message for tutors: As you may be aware, whilst we are experiencing these technical issues it means that you will not be able to access your tutorial information from TutorHome. We would like to remind you that access to your online room is possible from the Tutorials tab on your module website and select the room called ‘Online tutor group room.’ You can go to learn2.open.ac.uk and browse/search for your module/pres. As a Host your entry to the room will give access to students to enter. Please see our Online rooms guidance for hosts at learn1.open.ac.uk/mod/oucontent...
Minor Resolved · about 2 months ago · lasted 3 days
Issues with Undergraduate Social Science study site
We are currently experiencing some technical issues with the Undergraduate Social Science study site which are been investigated. We will share further updates soon and apologise for any inconvenience caused by this issue.
Minor Resolved · about 2 months ago · lasted about 2 hours
Performance Problems on LEM, Apprenticeships, TutorHome, registration pages, VOICE
We are currently experiencing some technical issues which are impacting the following services: • Tutorial Booking System (LEM) • Viewing Student Loan information • TutorHome • Apprenticeships • VOICE • Registration & prospectus request websites • Accessing tutorials We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue. Message for tutors: As you may be aware, whilst we are experiencing these technical issues it means that you will not be able to access your tutorial information from TutorHome. We would like to remind you that access to your online room is possible from the Tutorials tab on your module website and select the room called ‘Online tutor group room.’ You can go to learn2.open.ac.uk and browse/search for your module/pres. As a Host your entry to the room will give access to students to enter. Please see our Online rooms guidance for hosts at learn1.open.ac.uk/mod/oucontent...
User-reported problems for Open University in the last 12 hours. It's a collection of user reports from different sources.
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