Is Open University Down?

Open University status is ongoing maintenance

 

Latest Open University Official Outages

We continuously monitor the official Open University status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Open University outages.

0 Outages in the last 7 days
5 Outages in the last 30 days
10 Days since last incident

Minor Resolved · 10 days ago · lasted 3 days

SAP Integration Platform Issues

Due to issues with our integration platform on Tuesday 21/03 there may have been issues creating your account and resetting passwords.   If you still require your password to be reset, that can be done following this link: https://ou-identity.open.ac.uk/OU-Identity/studentauthentication/forgotpassword  This issue has now been resolved, but please allow up to 24 hours for your account information to be emailed to you. Please accept our apologies for any inconvenience caused by this issue.

Minor Resolved · 10 days ago · lasted about 6 hours

SAP Integration Platform Issues

We are currently experiencing some technical issues which might mean that there are issues using: • Identity (IAM) • SAMS Helpdesk Password Resets We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue.

Minor Resolved · 17 days ago · lasted about 2 hours

Performance Problems on LEM, Apprenticeships, TutorHome, registration pages, VOICE

We are currently experiencing some technical issues which are impacting the following services: • Tutorial Booking System (LEM) • Viewing Student Loan information • TutorHome • Apprenticeships • VOICE • Registration & prospectus request websites • Accessing tutorials We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue. Message for tutors: As you may be aware, whilst we are experiencing these technical issues it means that you will not be able to access your tutorial information from TutorHome. We would like to remind you that access to your online room is possible from the Tutorials tab on your module website and select the room called ‘Online tutor group room.’ You can go to learn2.open.ac.uk and browse/search for your module/pres. As a Host your entry to the room will give access to students to enter. Please see our Online rooms guidance for hosts at learn1.open.ac.uk/mod/oucontent...

Minor Resolved · 18 days ago · lasted about 2 hours

Performance Problems on LEM, Apprenticeships, TutorHome, registration pages, VOICE

We are currently experiencing some technical issues which are impacting the following services: • Tutorial Booking System (LEM) • Viewing Student Loan information • TutorHome • Apprenticeships • VOICE • Registration & prospectus request websites • Accessing tutorials We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue. Message for tutors: As you may be aware, whilst we are experiencing these technical issues it means that you will not be able to access your tutorial information from TutorHome. We would like to remind you that access to your online room is possible from the Tutorials tab on your module website and select the room called ‘Online tutor group room.’ You can go to learn2.open.ac.uk and browse/search for your module/pres. As a Host your entry to the room will give access to students to enter. Please see our Online rooms guidance for hosts at learn1.open.ac.uk/mod/oucontent...

Minor Resolved · 20 days ago · lasted about 1 hour

Performance Problems on LEM, Apprenticeships, TutorHome, registration pages, VOICE

We are currently experiencing some technical issues which are impacting the following services: • Tutorial Booking System (LEM) • Viewing Student Loan information • TutorHome • Apprenticeships • VOICE • Registration & prospectus request websites • Accessing tutorials We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue. Message for tutors: As you may be aware, whilst we are experiencing these technical issues it means that you will not be able to access your tutorial information from TutorHome. We would like to remind you that access to your online room is possible from the Tutorials tab on your module website and select the room called ‘Online tutor group room.’ You can go to learn2.open.ac.uk and browse/search for your module/pres. As a Host your entry to the room will give access to students to enter. Please see our Online rooms guidance for hosts at learn1.open.ac.uk/mod/oucontent...

Minor Resolved · about 2 months ago · lasted 3 days

Issues with Undergraduate Social Science study site

We are currently experiencing some technical issues with the Undergraduate Social Science study site which are been investigated. We will share further updates soon and apologise for any inconvenience caused by this issue.

Minor Resolved · about 2 months ago · lasted about 2 hours

Performance Problems on LEM, Apprenticeships, TutorHome, registration pages, VOICE

We are currently experiencing some technical issues which are impacting the following services: • Tutorial Booking System (LEM) • Viewing Student Loan information • TutorHome • Apprenticeships • VOICE • Registration & prospectus request websites • Accessing tutorials We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue. Message for tutors: As you may be aware, whilst we are experiencing these technical issues it means that you will not be able to access your tutorial information from TutorHome. We would like to remind you that access to your online room is possible from the Tutorials tab on your module website and select the room called ‘Online tutor group room.’ You can go to learn2.open.ac.uk and browse/search for your module/pres. As a Host your entry to the room will give access to students to enter. Please see our Online rooms guidance for hosts at learn1.open.ac.uk/mod/oucontent...

Open University problems reported by users

User-reported problems for Open University in the last 12 hours. It's a collection of user reports from different sources.

Open University Components Status

Check the current status of the components

Other services
MAINTENANCE
Apprenticeship Portal
OK
Broadcast Partnerships (BBC) website
OK
Ceremony booking
OK
Dashboard
OK
eTMA submission system
OK
External Network
OK
Help Centre website
OK
iCMA access
OK
Library Services
OK
Major Incident
OK
Module websites
OK
Online rooms
OK
OpenLearn
OK
Protection against Distributed Denial-of-Service attacks
OK
Registration websites
OK
StudentHome
OK
Telephone service
OK
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What is Open University?

The Open University offers flexible part-time study, supported distance and open learning for undergraduate and postgraduate courses and qualifications.

Frequently Asked Questions

Is Open University down right now? What is Open University current status?
Open University seems to be having an outage. Check more details on the top of the page.
Was Open University down today?
Open University seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 0 outages.
I'm having issues with Open University, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
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