Outage in Open University
Performance Problems on LEM, Apprenticeships, TutorHome, registration pages, VOICE
Resolved MinorIsDown continuously monitors the Open University status page and multiple sources to provide up-to-date information. Check back with us for the latest Open University uptime status.
Outage Details
• Tutorial Booking System (LEM)
• Viewing Student Loan information
• TutorHome
• Apprenticeships
• VOICE
• Registration & prospectus request websites
• Accessing tutorials
We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue.
Message for tutors:
As you may be aware, whilst we are experiencing these technical issues it means that you will not be able to access your tutorial information from TutorHome.
We would like to remind you that access to your online room is possible from the Tutorials tab on your module website and select the room called ‘Online tutor group room.’ You can go to learn2.open.ac.uk and browse/search for your module/pres.
As a Host your entry to the room will give access to students to enter. Please see our Online rooms guidance for hosts at learn1.open.ac.uk/mod/oucontent/view.php?id=13798§ion=4
Components affected
Open University Major Incident Open University Apprenticeship Portal Open University Broadcast Partnerships (BBC) website Open University Ceremony booking Open University Dashboard Open University eTMA submission system Open University External Network Open University Help Centre website Open University iCMA access Open University Library Services Open University Module websites Open University Online rooms Open University OpenLearn Open University StudentHome Open University Registration websites Open University Telephone service Open University TutorHome Open University Tutorial booking system Open University Other services Open University Test Open University Protection against Distributed Denial-of-Service attacksLatest Updates ( sorted recent to last )
We are currently experiencing some technical issues which are impacting the following services:
• Tutorial Booking System (LEM)
• Viewing Student Loan information
• TutorHome
• Apprenticeships
• VOICE
• Registration & prospectus request websites
• Accessing tutorials
We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue.
Message for tutors:
As you may be aware, whilst we are experiencing these technical issues it means that you will not be able to access your tutorial information from TutorHome.
We would like to remind you that access to your online room is possible from the Tutorials tab on your module website and select the room called ‘Online tutor group room.’ You can go to learn2.open.ac.uk and browse/search for your module/pres.
As a Host your entry to the room will give access to students to enter. Please see our Online rooms guidance for hosts at learn1.open.ac.uk/mod/oucontent/view.php?id=13798§ion=4
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