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Outage in OpenAI

Elevated latency + error rate on text-davinci-003 and gpt-3.5-turbo

Resolved Minor
March 22, 2023 - Started almost 3 years ago - Lasted about 6 hours
Official incident page

Incident Report

We're seeing elevated error rates and latency on text-davinci-003 and gpt-3.5-turbo. We're investigating the issue

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 03/23/2023 01:25AM

We believe we have identified the issue causing the elevated latency and error rates, and have taken the appropriate mitigations.

IDENTIFIED almost 3 years ago - at 03/22/2023 11:04PM

We are continuing to investigate underlying latency issues and error rates.

IDENTIFIED almost 3 years ago - at 03/22/2023 09:01PM

We have identified the cause of the error rate and are deploying a fix

INVESTIGATING almost 3 years ago - at 03/22/2023 08:16PM

We are observing a 5-10% error rate on text-davinci-003 and gpt-3.5-turbo and approximately doubling of latency. We are continuing to investigate the root cause.

INVESTIGATING almost 3 years ago - at 03/22/2023 07:15PM

We're seeing elevated error rates and latency on text-davinci-003 and gpt-3.5-turbo. We're investigating the issue

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