Outage in OpenAthens

Degradation Of Service - OpenAthens Emails

Resolved Maintenance

May 06, 2022 - Started almost 2 years ago - Lasted 3 days
Official incident page

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Outage Details

We’re looking into an issue that’s affecting the following service for some users: OpenAthens emails being sent from the Account Administration website Our team is working to understand what has caused the issue and we will update you within the next hour.

Components affected

OpenAthens Email services

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 05/06/2022 10:35AM

A fix has been implemented and we are monitoring the email sending.

INVESTIGATING almost 2 years ago - at 05/06/2022 10:12AM

We’re looking into an issue that’s affecting the following service for some users:

OpenAthens emails being sent from the Account Administration website

Our team is working to understand what has caused the issue and we will update you within the next hour.

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