Outage in OpenPhone

Delivery issues for outbound SMS

Resolved Minor

December 08, 2022 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Hey Folks. We are currently experiencing issues with sending messages due to an issue with our third-party messaging platform. All other functionalities have not been impacted by this and are fully functional. We are monitoring the situation closely and will update you here as soon as we have an update. We apologize for the inconvenience and appreciate your patience.

Components affected

OpenPhone Text Messaging

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 12/08/2022 09:19PM

The issue with our third-party messaging platform has been resolved, and users should now be able to send messages without any issues. Thank you for your patience while we worked to restore service.

IDENTIFIED over 1 year ago - at 12/08/2022 08:32PM

Hey Folks. We are currently experiencing issues with sending messages due to an issue with our third-party messaging platform. All other functionalities have not been impacted by this and are fully functional.

We are monitoring the situation closely and will update you here as soon as we have an update.

We apologize for the inconvenience and appreciate your patience.

Latest OpenPhone outages

App Outage - 3 days ago

Delayed call and text notifications - about 2 months ago

Delay with AI Call Transcripts + Summaries - 2 months ago

Users with "member" role unable to access the app - 3 months ago

Incoming messages delayed - 4 months ago

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