Outage in OpenText

OpenText Desktop Messaging - BMS (AU) was experiencing a service impairment processing inbound fax transactions.

Resolved Major

April 11, 2023 - Started about 1 year ago - Lasted 1 day
Official incident page

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Outage Details

OpenText Desktop Messaging - BMS (AU) is currently experiencing an issue and clients may experience a service impairment processing inbound fax transactions. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3201478

Components affected

OpenText Desktop Messaging BMS

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 04/13/2023 11:18AM

OpenText Desktop Messaging - BMS (AU) was experiencing a service impairment processing inbound fax transactions. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3201478

INVESTIGATING about 1 year ago - at 04/13/2023 06:36AM

OpenText Desktop Messaging - BMS (AU) is currently experiencing an issue and clients may experience a service impairment processing inbound fax transactions. Teams are currently assembled and working to resolve the issue. Updates for this issue will be posted every 6 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3201478

INVESTIGATING about 1 year ago - at 04/13/2023 12:41AM

OpenText Desktop Messaging - BMS (AU) is currently experiencing an issue and clients may experience a service impairment processing inbound fax transactions. Teams are currently assembled and working to resolve the issue. Updates for this issue will be posted every 6 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3201478

INVESTIGATING about 1 year ago - at 04/12/2023 06:36PM

OpenText Desktop Messaging - BMS (AU) is currently experiencing an issue and clients may experience a service impairment processing inbound fax transactions. Teams are currently assembled and working to resolve the issue. Updates for this issue will be posted every 6 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3201478

INVESTIGATING about 1 year ago - at 04/12/2023 12:37PM

OpenText Desktop Messaging - BMS (AU) is currently experiencing an issue and clients may experience a service impairment processing inbound fax transactions. Teams are currently assembled and working to resolve the issue. Updates for this issue will be posted every 6 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3201478

INVESTIGATING about 1 year ago - at 04/12/2023 08:56AM

OpenText Desktop Messaging - BMS (AU) is currently experiencing an issue and clients may experience a service impairment processing inbound fax transactions. Teams are currently assembled and working to resolve the issue. Updates for this issue will be posted every 4 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3201478

INVESTIGATING about 1 year ago - at 04/12/2023 04:42AM

OpenText Desktop Messaging - BMS (AU) is currently experiencing an issue and clients may experience a service impairment processing inbound fax transactions. Teams are currently assembled and working to resolve the issue. Updates for this issue will be posted every 4 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3201478

INVESTIGATING about 1 year ago - at 04/12/2023 12:36AM

OpenText Desktop Messaging - BMS (AU) is currently experiencing an issue and clients may experience a service impairment processing inbound fax transactions. Teams are currently assembled and working to resolve the issue. Updates for this issue will be posted every 4 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3201478

INVESTIGATING about 1 year ago - at 04/11/2023 10:36PM

OpenText Desktop Messaging - BMS (AU) is currently experiencing an issue and clients may experience a service impairment processing inbound fax transactions. Teams are currently assembled and working to resolve the issue. Updates for this issue will be posted every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3201478

INVESTIGATING about 1 year ago - at 04/11/2023 09:40PM

INVESTIGATING about 1 year ago - at 04/11/2023 08:45PM

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