OpsGenie Status

Resolved Notification Analytics report is missing data between April 9th and May 5th, 2021

Our team identified an issue where the "Notification Analytics By User" and "Notification Analytics" dashboards on the Opsgenie Analytics page did not receive data between April 9th, 2021 - May 5th, 2021. We'll be syncing the reporting data in a couple of days. In the meantime, customers can contact support to learn their notification usage. These reports are working from May 6th onwards and we will update this page when the missing data has been re-populated.

Resolved Bamboo settings page is not displayed in web application

Our team has identified the issue with the Bamboo settings page on the web application and is working to fix it. Check back soon for another update! Our team is working hard to get it up and running again.

Resolved Silent push notifications for critical alert enabled iOS mobile applications

Our team has identified an issue with the sound of iOS critical alerts. Push notifications are working but when critical alerts are enabled in the iOS mobile application, it doesn't make a sound. Check back soon for another update!

Resolved Users may get logged out of their Atlassian accounts

We are investigating an incident impacting Jira Cloud, Confluence Cloud, Bitbucket Cloud, and Statuspage. During our investigation, users may be logged out of their accounts as we work towards a resolution. We are continuing to investigate and will update this incident with more details as they are available.

Resolved Execution delay for ServiceNowV3 integration outgoing events

We are experiencing delay for executing ServiceNowV3 integration outgoing events. We identified the problem.

Resolved We observe increased latency with notifications

We're currently investigating the problem and we will provide more information soon.

Resolved We observe increased error rates on API

We are investigating the increased error rates and we'll be providing more updates shortly.

Resolved Increase error rates Microsoft Teams integration

We are currently investigating the issue.

Resolved User Management Syncs are affected across all products

We are investigating issues in syncing User Management changes to the product. We will provide more details within the next hour.

Resolved Login issues with single sign on account

We have identified an incident that has resulted in a small number of customers having been locked out of their accounts as a result of the incident. Atlassian has identified that this outage is caused by the incident and is not a security related issue and there is no data loss or any accounts have been compromised. We are actively working to resolve this outage. We will post more information here in the next 2 hours