Outage in Optimizely

E3 access issues

Resolved Minor

March 15, 2022 - Started about 2 years ago - Lasted 14 days
Official incident page

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Outage Details

Some customers are experiencing issues accessing E3 exports after the sub-vendor outage earlier this week. The team is investigating the source this problem.

Components affected

Optimizely Data Export Services

Latest Updates ( sorted recent to last )

MONITORING about 2 years ago - at 03/15/2022 08:46PM

As of this time, all E3 data through 3/14 is available and accessible on S3. Due to continuing issues with our sub-vendor we will continue to monitor the issue.

INVESTIGATING about 2 years ago - at 03/15/2022 10:36AM

Some customers are experiencing issues accessing E3 exports after the sub-vendor outage earlier this week. The team is investigating the source this problem.

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