Is Ordergroove Down? Ordergroove status is operational
Stats for Ordergroove official incidents in the last 30 days
Number of Incidents
0 outages
Since last incident
159 days
Users reports for Ordergroove in the last 12 hours
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Stay on top of Ordergroove's current and past outages
Ordergroove outages in the last 30 days per day
Minor · 5 months ago · lasted about 2 hours
Service Disruption - Order Placement Logs
We are currently investigating an issue with the order placement logs service. Our engineering team is working to identify the root cause and implement a solution. All users may be affected. We will send an additional update in 60 minutes.
Minor · 6 months ago · lasted about 2 hours
We are currently investigating an issue related to the Ordergroove login on behalf of functionality.
Minor · 6 months ago · lasted about 8 hours
The Analytics page is showing incorrect data
We are having an issue with our Business Intelligence tool that is rendering incorrect data (mainly in the Revenue tab). Data Exports are not impacted by this issue.
Major · 7 months ago · lasted about 8 hours
Order and Subscription Reports not delivered
Order and Subscription Reports haven't been scheduled and delivered overnight. We are investigating the issue. In the meantime, on-demand reports in RC3 are still functional and you can generate your needed reports from there directly: https://rc3.ordergroove.com/analytics/exports Thank you for your patience
Minor · 8 months ago · lasted about 2 hours
Degraded API performance because of internal DNS issues
As a result of an automated Google DNS upgrade, some of our internal DNS records aren't able to resolve, which caused degraded performance on some of our APIs. We have identified the issue, we updated the DNS and we are now monitoring the fix.
Minor · 8 months ago · lasted about 1 hour
BigCommerce recurring order placement
We are investigating an issue related to our recurring order placement process on BigCommerce
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Frequently Asked Questions
- Is Ordergroove down right now? What is Ordergroove current status?
- Ordergroove seems to be up and running. We've updated the status 10 minutes ago.
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- Ordergroove is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Ordergroove, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Ordergroove and need support?
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- Reach out to their Twitter account.
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