Is Ordergroove Down? Ordergroove status is operational

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Stats for Ordergroove official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

159 days

Users reports for Ordergroove in the last 12 hours

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Stay on top of Ordergroove's current and past outages

Ordergroove outages in the last 30 days per day

Minor · 5 months ago · lasted about 2 hours

Service Disruption - Order Placement Logs

We are currently investigating an issue with the order placement logs service. Our engineering team is working to identify the root cause and implement a solution. All users may be affected. We will send an additional update in 60 minutes.

Minor · 6 months ago · lasted about 2 hours

Shopify login on behalf of

We are currently investigating an issue related to the Ordergroove login on behalf of functionality.

Minor · 6 months ago · lasted about 8 hours

The Analytics page is showing incorrect data

We are having an issue with our Business Intelligence tool that is rendering incorrect data (mainly in the Revenue tab). Data Exports are not impacted by this issue.

Major · 7 months ago · lasted about 8 hours

Order and Subscription Reports not delivered

Order and Subscription Reports haven't been scheduled and delivered overnight. We are investigating the issue. In the meantime, on-demand reports in RC3 are still functional and you can generate your needed reports from there directly: Thank you for your patience

Minor · 8 months ago · lasted about 2 hours

Degraded API performance because of internal DNS issues

As a result of an automated Google DNS upgrade, some of our internal DNS records aren't able to resolve, which caused degraded performance on some of our APIs. We have identified the issue, we updated the DNS and we are now monitoring the fix.

Minor · 8 months ago · lasted about 1 hour

BigCommerce recurring order placement

We are investigating an issue related to our recurring order placement process on BigCommerce

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Frequently Asked Questions

Is Ordergroove down right now? What is Ordergroove current status?
Ordergroove seems to be up and running. We've updated the status 10 minutes ago.
Was Ordergroove down today?
Ordergroove is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Ordergroove, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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