Outage in Ortto

Network issue affecting some users

Resolved Minor

December 05, 2022 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating a network issue affecting some users access to the application. It does not impact the product beyond access to the user interface.

Components affected

Ortto application

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 12/05/2022 11:23PM

We are now considering this resolved. Thank you for your patience.

INVESTIGATING over 1 year ago - at 12/05/2022 10:42PM

We believe this issue was related to a greater issue with connectivity between ISPs and AWS. We have not seen issues for some time now so this is likely resolved, but we will continue to monitor.

INVESTIGATING over 1 year ago - at 12/05/2022 09:00PM

We are investigating a network issue affecting some users access to the application. It does not impact the product beyond access to the user interface.

Latest Ortto outages

Temporary issue with Ortto account settings related email - 23 days ago

Degraded Performance - 7 months ago

CDP issue - over 1 year ago

Ortto is experiencing slowness - over 1 year ago

Task processing delay - almost 2 years ago

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