Outage in OttoLearn

OttoLearn Connectivity Issue

Resolved Major
July 18, 2022 - Started almost 2 years ago - Lasted 6 minutes
Official incident page

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Outage Details

OttoLearn is experiencing an SSL certificate issue causing an insecure connection message to be displayed when accessing any organization through a desktop web browser, and a blank screen on mobile apps. Accessing through a mobile app is unavailable at this time, and only an insecure connection is possible on a desktop web browser. We have identified the cause of this issue, and are working to have it resolved as soon as possible. We will provide updates as they become available, and when a resolution is in place.
Components affected
OttoLearn Learner App OttoLearn Admin App
Latest Updates ( sorted recent to last )
IDENTIFIED almost 2 years ago - at 07/18/2022 01:06AM

OttoLearn is experiencing an SSL certificate issue causing an insecure connection message to be displayed when accessing any organization through a desktop web browser, and a blank screen on mobile apps. Accessing through a mobile app is unavailable at this time, and only an insecure connection is possible on a desktop web browser. We have identified the cause of this issue, and are working to have it resolved as soon as possible. We will provide updates as they become available, and when a resolution is in place.

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