This chart provides user-reported problems for OwnBackup in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official OwnBackup status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last OwnBackup outages and possible affected you.
Minor Resolved · 18 days ago · lasted about 8 hours
We have detected an issue with our ServiceNow backup services. Our team has identified the cause of the issue and is working on implementing a fix. Other service providers (Salesforce, Dynamics) are not affected.
Minor Resolved · 21 days ago · lasted 11 days
We are investigating an issue where some objects may fail to backup with a generic message of "Object backup has failed due to an unexpected error, please run a manual backup or wait for the next scheduled backup. If issue is not resolved, please contact support." If the issue is recurring, please reach out to our Support team."
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Major Resolved · about 1 month ago · lasted about 2 hours
We have identified an issue impacting the performance of the USEAST2 region. Our engineering team is currently working on a fix.
Minor Resolved · about 1 month ago · lasted about 23 hours
We identified that if any user tries to add a new endpoint (or) launch a new export job, they will be unable to do so in both regions (CA4 & EMEA2). Any pre-scheduled export jobs will succeed, however.
Minor Resolved · about 2 months ago · lasted about 23 hours
Some objects are failing to backup
We have identified an issue where some Salesforce objects are failing to backup across all regions. The issue is happening across multiple regions.
Minor Resolved · about 2 months ago · lasted about 7 hours
Some objects are failing to backup
We have identified an issue where some Salesforce objects are failing to backup across all regions. Our engineering team has taken the necessary actions, We are monitoring the situation and will provide updates as necessary.
Minor Resolved · 2 months ago · lasted about 21 hours
Users can not login through IDP to useast2 region
A limited amount of users are having trouble logging in through IDP in useast2 region. The issue is identified we will roll out a fix for it
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