Outage in OwnBackup

Investigating Report on Service Disruption

Resolved Major

April 20, 2022 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating this issue.

Components affected

OwnBackup Archiving Jobs

Latest Updates ( sorted recent to last )

MONITORING about 2 years ago - at 04/20/2022 03:23PM

Our team investigated the issue. The system is now operational.

INVESTIGATING about 2 years ago - at 04/20/2022 03:11PM

The service disruption is only in Archiver-APP1.
We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 04/20/2022 02:39PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 04/20/2022 02:39PM

We are currently investigating this issue.

Latest OwnBackup outages

App1 possible slowness - 4 days ago

Accelerate is not accessible in AU4 - 7 days ago

Backups Unable to Start/Finish - 23 days ago

Backups Failing Across Multiple Regions - about 1 month ago

Cannot register new Archive accounts to HIPAA4 and EMEA4 Azure regions. - about 1 month ago

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