Outage in OwnBackup

OwnBackup Archive - degraded performance on UK1 Region

Resolved Minor

July 11, 2022 - Started almost 2 years ago - Lasted 1 day
Official incident page

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Outage Details

Due to AWS incident that started on July 10th and is still in progress, Archive users in the UK region might notice degradation in search performance. We are actively working to restore performance together with our AWS partners.

Components affected

OwnBackup User Access

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 07/12/2022 07:14AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 07/11/2022 11:23AM

The issue is only impacting Sandbox environments.
Our engineering team continues to work with AWS to resolve this issue.

INVESTIGATING almost 2 years ago - at 07/11/2022 05:26AM

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