Is OwnBackup Automatic Backups Down?

OwnBackup Automatic Backups status is operational

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Latest OwnBackup Automatic Backups Outages

We continuously monitor the official OwnBackup Automatic Backups status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last OwnBackup Automatic Backups outages.

1 Outages in the last 7 days
1 Outages in the last 30 days
3 Days since last incident

Major Resolved · 3 days ago · lasted 34 minutes

Degradation of Services

We have identified an issue causing new backups to fail following our weekly deployment. Our DevOps and RND teams are investigating the issue.

Minor Resolved · about 1 month ago · lasted about 8 hours

ServiceNow Backups Failing

We have detected an issue with our ServiceNow backup services. Our team has identified the cause of the issue and is working on implementing a fix. Other service providers (Salesforce, Dynamics) are not affected.

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Minor Resolved · about 1 month ago · lasted 11 days

Some objects are failing to backup

We are investigating an issue where some objects may fail to backup with a generic message of "Object backup has failed due to an unexpected error, please run a manual backup or wait for the next scheduled backup. If issue is not resolved, please contact support." If the issue is recurring, please reach out to our Support team."

Minor Resolved · 2 months ago · lasted about 23 hours

Some objects are failing to backup

We have identified an issue where some Salesforce objects are failing to backup across all regions. The issue is happening across multiple regions.

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Minor Resolved · 2 months ago · lasted about 7 hours

Some objects are failing to backup

We have identified an issue where some Salesforce objects are failing to backup across all regions. Our engineering team has taken the necessary actions, We are monitoring the situation and will provide updates as necessary.

Major Resolved · 3 months ago · lasted about 4 hours

Salesforce Maintenance

Due to a scheduled service maintenance across multiple Salesforce environments, some backups failed and will fail to complete successfully. The OwnBackup team restarted the failed backups. No action is required. For more information regarding the maintenance operations, you can visit https://status.salesforce.com/products/Salesforce_Services

Minor Resolved · 12 months ago · lasted about 1 month

Salesforce Backups - Increased Warning/Error Rate

We are seeing an increase in backup warnings and errors for Salesforce Sandbox backup services. We currently do not see an impact on Salesforce Production backup services. We are investigating the issue and will provide an update as soon as more information becomes available.

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Frequently Asked Questions

Is OwnBackup Automatic Backups down right now? What is OwnBackup current status?
OwnBackup seems to be up and running. We've updated the status 2 minutes ago.
Was OwnBackup Automatic Backups down today?
OwnBackup is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with OwnBackup, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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