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We continuously monitor the official OwnBackup Jobs status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last OwnBackup Jobs outages.
Minor Resolved · 9 days ago · lasted about 4 hours
The issue has been identified and a fix is being implemented.
Minor Resolved · 3 months ago · lasted 2 days
A fix has been implemented and we are monitoring the results.
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Major Resolved · 3 months ago · lasted about 4 hours
Due to a scheduled service maintenance across multiple Salesforce environments, some backups failed and will fail to complete successfully. The OwnBackup team restarted the failed backups. No action is required. For more information regarding the maintenance operations, you can visit https://status.salesforce.com/products/Salesforce_Services
Minor Resolved · 6 months ago · lasted 2 minutes
We have identified an issue impacting the Anonymization tool. Users are receiving a failure when running an anonymization with the latest backup. We are working to resolve the issue and will provide updates once more information is available.
Minor Resolved · 6 months ago · lasted 1 day
Scheduled Export issue
OwnBackup engineering team is investigating an issue with scheduled export jobs that aren’t being triggered in all regions Export can still run via our API. Backups are not impacted as well as Compare, Merge and data recovering We will follow up with any updates
Minor Resolved · 8 months ago · lasted less than a minute
UK1 Region - Sandbox Seeding Feature Issue
We got several reports that sandbox seeding templates are not loading. The engineering team is investigating this issue. We will provide an update when we will have more information available.
Major Resolved · 8 months ago · lasted about 13 hours
Failing Metadata restore jobs
We are experiencing Metadata restore issues. Our engineering team is currently investigating the issue. Backups are not affected by this incident.
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Quickly identify external outages that impact your business. We are monitoring more than 2300 services in real time.
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