Outage in Paazl

DPD: Read timed out errors

Resolved Minor

February 06, 2023 - Started about 1 year ago - Lasted about 8 hours
Official incident page

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Outage Details

We are currently investigating an issue regarding DPD giving read time outs when requesting a label. You will notice that you are not get a label for DPD shipments. We will reach out to DPD for help.

Components affected

Paazl DPD Shipping Labels

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/06/2023 04:26PM

The issue has been resolved and no more time outs are being shown. The connection is fully operational again.

MONITORING about 1 year ago - at 02/06/2023 09:16AM

Our monitoring is showing no more time outs since 09:05. Therefore, you should be able to get labels again.

We will be monitoring the DPD service for today.

INVESTIGATING about 1 year ago - at 02/06/2023 08:18AM

We are currently investigating an issue regarding DPD giving read time outs when requesting a label. You will notice that you are not get a label for DPD shipments.

We will reach out to DPD for help.

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