Outage in PactSafe

Issue with async record generation for Clickwrap for CLM

Resolved Major

October 04, 2022 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating issues with async record generation for Clickwrap for CLM. We are investigating the cause and will update accordingly.

Components affected

PactSafe Generate PDF Records (Async)

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 10/04/2022 09:42PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 10/04/2022 09:05PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 10/04/2022 08:06PM

We are currently investigating issues with async record generation for Clickwrap for CLM. We are investigating the cause and will update accordingly.

Latest PactSafe outages

Activity API Service Disruption - about 1 year ago

Activity API currently experiencing a disruption - over 1 year ago

Issue with available features in Ironclad Clickwrap - over 1 year ago

Error loading the new Clickwrap experience - over 1 year ago

Issue creating contract templates and new clickwrap groups - over 1 year ago

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