Check the stats and details of the latest Paddle outages and issues
Minor Incident Partial test card outage
The test card starting 4242 is temporarily unavailable. We recommend using 4000056655665556 instead.
Resolved Minor 4242 test card failing on Sandbox environment
Our payment gateway has rate limited *test transactions*, we are working with them to increase this rate. This does not affect our production environment.
Resolved Minor Outage: Order Processing
We are unfortunately experiencing a delay in our order processing. Customers are able to pay but may wait longer than normal for their confirmation emails and their product fulfilment. Our Engineers are investigating the cause of this behaviour and will implement a fix as soon as possible. More updates to come as new information becomes available.
Resolved Minor Issues opening Custom Checkouts (created via the Pay Link API)
We are currently experiencing an issue with Custom Checkouts (created via the Pay Link API), and customers might not be able to open these checkouts at the moment. Our Engineers are investigating this as a matter of urgency and will implement a fix as soon as they identify the root cause. Updates will be posted here as they come in. Contact Support with any questions or concerns.
Resolved Minor Some customers are experiencing issues with checkouts using PayPal
Our engineers are currently investigating an issue with checkouts using PayPal. We will post more details once our engineers have found the cause and restored our usual service.
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