Easily monitor Paddle and the status of all your services
No more surprises. Monitor all of the services your company relies on from a single location. Get alerts when there's something wrong, and respond more quickly to outages.
Paddle Latest Stats, Incidents, and Reports
- 0
- Incidents in the last 7 days
- 3
- Incidents in the last 30 days
- Reports in the last 12 hours
- 13
- days since last incident
Resolved Minor Some customers may have experienced issues completing checkouts
We are currently investigating reports of buyers not being able to complete checkouts between 18:00 - 18:10 BST. The issue has been resolved and we are currently monitoring for any changes. We apologize for any inconvenience.
Resolved Minor Order Processing Issues
We are currently observing an interruption in our order processing, and customers who complete checkouts at the moment will likely experience delay in receiving their orders. We will post more details once our engineers have found the cause and restored our usual service.
Resolved Minor Resolved: Dashboard Login Issue and Slow Performance
We experienced a brief disruption to our Dashboard related to an update. This caused some sellers to have trouble logging in, or navigate on their account. The issue was quickly discovered and the update was reverted, which eliminated the issue. We are investigating what caused this, and the dashboard is working as expected in the meantime.
Paddle Components Status
Your team on top of the problems
There will be no more frantic searching for the source of the problem.
All of your service statuses in one location
In one place, you can check the status of all your services. No more going to each of the status pages and managing them individually.
Notifications of incidents in real time
We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.
Notifications in your favorite channel
You can easily get notifications in your email, Slack, or Discord.
Keep track of scheduled maintenance
Keep track of scheduled maintenance. Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
Set the notification level for each service
Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.
Integrate with your current workflows
Using Zapier or Webhooks, you can easily integrate notifications into your processes.
Receive a Weekly Digest
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
Only receive notifications for specific components
Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.
Start monitoring
all your essential services
-
Step 1 Create an account
Start with a trial account that will allow you to try and monitor up to 30 services for 14 days.
-
Step 2 Select your services
There are 1618 services to choose from, and we're adding more every week.
-
Step 3 Set up notifications
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
Frequently Asked Questions
- Is Paddle down today?
- Paddle seems to be up and running. We've updated the status 1 minute ago.
- I'm having issues with Paddle, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when Paddle is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Paddle has issues.
- Why use IsDown?
- We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- We are missing some important service?
- Contact us, and we'll add it ASAP.
Check out some articles from our blog
Are you ready to begin monitoring your services?
Increase the productivity and efficiency of your team. When you enable monitoring for your services, you will receive real-time alerts and messages when your services are unavailable.
Start today for FREE