Is Paddle Down?

Paddle status is operational

IsDown is monitoring Paddle's official status page in real time.

Stats for Paddle official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

32 days

Users reports for Paddle in the last 12 hours

Monitor Paddle and all your third-party dependencies in one place

Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Paddle.

Monitor and keep track of Paddle's current and past outages

Minor · about 1 month ago · lasted 33 minutes

Order Processing is down

Our Engineers are seeing that our order processing systems are currently down. The Checkout remains functional, and payments are being taken, but no orders are being created, which means that customers are not receiving what they paid for. Our Engineers are investigating this issue as a matter of urgency. More updates will follow shortly.

Minor · about 2 months ago · lasted 1 day

Some customers are experiencing issues with our checkout

Some of our customers may experience an issue when trying to launch the checkout. Our engineering team is investigating the issue, and we will update you once we know more

Maintenance · 2 months ago · lasted 1 day

We are currently investigating issues with processing card payments

Our engineers are currently investigating an issue with our checkout. We will post more details of what's gone wrong, along with the steps we've taken to resolve the issue once our engineers have found the cause and restored our usual service.

Minor · 3 months ago · lasted 1 day

Some customers are experiencing issues with our checkout and related services

Our engineers are currently investigating an issue resulting in checkout downtime. We will post more details of what's gone wrong, along with the steps we've taken to resolve the issue once our engineers have found the cause and restored our usual service.

Minor · 3 months ago · lasted 1 day

Sandbox Environment only: Problems creating products and plans

We are seeing an issue in our Sandbox environment which is preventing new products and plans from being created successfully. This means that until this is resolved, new products and plans can not be created. We do apologise for the inconvenience this is causing, and our Engineers are going to get this resolved as soon as possible.

Minor · 4 months ago · lasted about 23 hours

Production + Sandbox: Some checkouts created via Pay Link API is failing

We are experiencing an incident where some checkouts generated via the Pay Link API is failing to load. Our Engineers are actively investigating the cause of this issue and we will come back with more as soon as we have an update. Please contact Support on sellers@paddle.com or in the dashboard chat should you have any questions or concerns.

What our customers say about us

“If you are in SRE, IT, or Security and work in an environment with a lot of SaaS (which, let's face it, is all of them) - IsDown is your new best friend. Helpfully aggregates various Statuspages from services into a very clear dashboard. Worth every penny.”

Mike Sheward
Head of Security

“Your support is one of the best I have ever worked with. Thanks for having a great product AND great support.”

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Founder

Check the status of Paddle related services

IsDown monitors Paddle, and also its competitors (also 2500 other cloud services). Check the current status of the most popular alternatives to Paddle.

Recurly OK
1 incidents in the last 30 days
Compare Paddle vs. Recurly
6 incidents in the last 30 days
Compare Paddle vs. QuickBooks
2 incidents in the last 30 days
Compare Paddle vs. Lemonway
Stripe OK
0 incidents in the last 30 days
Compare Paddle vs. Stripe
PayPal OK
10 incidents in the last 30 days
Compare Paddle vs. PayPal
Rebilly OK
0 incidents in the last 30 days
Compare Paddle vs. Rebilly

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Frequently Asked Questions

Is Paddle down right now? What is Paddle current status?
Paddle seems to be up and running. We've updated the status 25 minutes ago.
Was Paddle down today?
Paddle is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Paddle, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Paddle and need support?
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Why use IsDown instead of Paddle status page?
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