Is Paddle Seller Dashboard Down?
Paddle Seller Dashboard Status is Operational
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Paddle Seller Dashboard Outages
Resolved Major Upstream Supplier Issue - All Services Affected
One of our upstream suppliers seem to be down which is resulting in a major outage on our end. Our Engineers are responding in order to recover from this as a matter of urgency. We will update the status page with any progress.
Resolved Major Some customers are experiencing issues with our Sandbox sign up page
Our engineers are currently investigating an issue with our Sandbox sign up page. We will post more details of what's gone wrong, along with the steps we've taken to resolve the issue once our engineers have found the cause and restored our usual service.
Resolved Minor Sandbox Dashboard Errors
A recent change to authentication handling has resulted in an increase in authentication errors for the Sandbox environment. The issue has been identified and a patch is being deployed.
Resolved Minor Resolved: Dashboard Login Issue and Slow Performance
We experienced a brief disruption to our Dashboard related to an update. This caused some sellers to have trouble logging in, or navigate on their account. The issue was quickly discovered and the update was reverted, which eliminated the issue. We are investigating what caused this, and the dashboard is working as expected in the meantime.
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time
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Frequently Asked Questions
- Is Paddle Seller Dashboard down today?
- Paddle seems to be up and running. We've updated the status 3 minutes ago.
- I'm having issues with Paddle, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when Paddle is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Paddle has issues.
- Why use IsDown?
- We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Are we missing an integration?
- Contact us, and we'll add it ASAP.
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