Outage in PagerDuty
2 months ago - Official incident page

Visibility Console is intermittently not loading

Resolved Minor
Components affected
Web Application
Latest PagerDuty outages
Event API Delays - 12 days ago

Details

We have identified that there are delays over past 4 hours with some incidents not showing in visibility console. All other areas of viewing incidents remains unaffected. Visibility Console is intermittently not loading. We are investigating and will update further in due course.
Updates ( sorted recent to last )
MONITORING at 06/13/2022 04:08PM

We have seen the recovery of the availability of the Visibility Console. Some customers may experience a lag of incidents appearing in the Visibility Console of up to 5 hours. We are continuing to monitor and will update within 20 minutes.

MONITORING at 06/13/2022 03:49PM

We have seen the recovery of the availability of the Visibility Console. Some customers may experience a lag of incidents appearing in the Visibility Console of up to 6 hours. We are continuing to monitor and will update within 20 minutes.

IDENTIFIED at 06/13/2022 03:21PM

We are continuing to monitor an incident where PagerDuty customers are experiencing issues with loading incidents in the Visibility Console. We will provide further updates within 20 minutes.

MONITORING at 06/13/2022 02:48PM

We are seeing signs of recovery and are continuing to monitor progress. We will update with more information soon.

IDENTIFIED at 06/13/2022 02:21PM

We are seeing signs of recovery, for now not all of the incidents for the past 6.5 hours are visible in Visibility Console yet. More update to follow

INVESTIGATING at 06/13/2022 01:59PM

We are continuing to work on a solution internally, more updates will be posted soon.

INVESTIGATING at 06/13/2022 01:37PM

We are continuing to work on a solution internally, more updates will be posted soon.

INVESTIGATING at 06/13/2022 01:16PM

We are working on a solution internally, more updates will be posted soon.

INVESTIGATING at 06/13/2022 12:53PM

We are continuing to investigate load issues with the Visibility Console. More updates will be posted in due course.

INVESTIGATING at 06/13/2022 12:33PM

We are continuing to investigate load issues with the Visibility Console. More updates will be posted in due course.

INVESTIGATING at 06/13/2022 12:13PM

We are continuing to investigate load issues with the Visibility Console. More updates will be posted in due course.

INVESTIGATING at 06/13/2022 11:52AM

We have identified that there are delays over past 4 hours with some incidents not showing in visibility console. All other areas of viewing incidents remains unaffected. Visibility Console is intermittently not loading. We are investigating and will update further in due course.

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