Outage in PagerDuty
Kenyan SMS Response Temporarily Affected
Resolved Minor
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Outage Details
Components affected
PagerDuty Notification DeliveryLatest Updates ( sorted recent to last )
We are experiencing an incident where PagerDuty customers with recipients in Kenya (+254 Country Code) are unable to respond to SMS messages. Impacted customers will still receive all incident notifications by SMS. Customers impacted are encouraged to acknowledge or resolve notifications by other channels such as the PagerDuty mobile application, website, or third party integrations. Phone and email notifications and the ability to respond via those channels are not impacted. Additional communications have been sent to account owners that send SMS notices to these country codes that includes further details and workaround instructions.
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