Outage in Pagero

NAV Online Invoice system certification update and outage

Resolved Minor
January 05, 2023 - Started over 1 year ago
Official incident page

Need to monitor Pagero outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Pagero, and never miss an outage again.
Start Free Trial

Outage Details

Connectax Hungary informed us that their system went down because they are uploading their certificates. This has caused that many document miss the app response generated by the Hungarian Tax Authority. They have already been informed and they are working on a solution. We´ll provide with an update as soon as possible. Sorry for the incovenience. If you have any questions, please contact Pagero Support.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/06/2023 01:41PM

The Tax Administration’s SSL Certification problem has now been resolved and we also observe that the invoice reports are processed as intended by the authority’s system.

Sorry for the inconvenience.

If you have any questions, please contact Pagero Support.

IDENTIFIED over 1 year ago - at 01/06/2023 01:33PM

Please note that alongside the Hungarian Tax Authority’s SSL certification update yesterday, other system and information security dependencies have also changed, which directly affects the data communication process with the Online Invoice system.



You may experience that the documents uploaded after 5th January, 2023 05:00 p.m. (CET) are in a Sending or Pending status waiting to be processed by the Online Invoice system.



Connectax System Operators are analysing and working on eliminating the data communication blockage.



We apologize for any inconvenience and will post new updates as soon as we learn anything more.

If you have any questions, please contact Pagero Support.

INVESTIGATING over 1 year ago - at 01/05/2023 10:13PM

Connectax Hungary informed us that their system went down because they are uploading their certificates.

This has caused that many document miss the app response generated by the Hungarian Tax Authority. They have already been informed and they are working on a solution.

We´ll provide with an update as soon as possible.

Sorry for the incovenience.

If you have any questions, please contact Pagero Support.

The easiest way to monitor Pagero and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime