Outage in Pagero

Pagero Online - Document Pushback Service

Resolved Minor
March 06, 2023 - Started about 1 year ago - Lasted about 18 hours
Official incident page

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Outage Details

We are diligently investigating a potential issue with duplicate delivery in our Document pushback service, which is currently affecting some customers using this service. We apologize for any inconvenience and will post new updates as soon as we learn anything more.
Components affected
Pagero Online
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/07/2023 08:21AM

The issue has been resolved yesterday at 16:12 CET and services are available and working as normal.

We again apologize for any inconvenience and will publish more information about the cause of the issue shortly.

If you have any questions, please contact our Support team

IDENTIFIED about 1 year ago - at 03/07/2023 05:10AM

The cause of the issue has been identified, and a resolution is currently being enacted. Most issues have been resolved, and the Document Pushback Service should be running normally. However, our team continues to work on any remaining issues, and we'll continue to update this status page as we move forward.

We again apologize for any inconvenience.

If you have any questions, please contact our Support team

IDENTIFIED about 1 year ago - at 03/07/2023 02:35AM

The cause of the issue has been identified, and a resolution is currently being enacted. Most issues have been resolved, and the Document Pushback Service should be running normally. However, our team continues to work on any remaining issues, and we'll continue to update this status page as we move forward.

We again apologize for any inconvenience.

If you have any questions, please contact our Support team

IDENTIFIED about 1 year ago - at 03/06/2023 10:13PM

The cause of the issue has been identified, and a resolution is currently being enacted. Most issues have been resolved, and the Document Pushback Service should be running normally. However, our team continues to work on any remaining issues, and we'll continue to update this status page as we move forward.

We again apologize for any inconvenience.

If you have any questions, please contact our Support team

IDENTIFIED about 1 year ago - at 03/06/2023 07:57PM

The cause of the issue has been identified, and a resolution is currently being enacted. Most issues have been resolved, and the Document Pushback Service should be running normally. However, our team continues to work on any remaining issues, and we'll continue to update this status page as we move forward.

We again apologize for any inconvenience.

If you have any questions, please contact our Support team

IDENTIFIED about 1 year ago - at 03/06/2023 06:13PM

The cause of the issue has been identified and a resolution is currently being enacted. Most issues have been resolved and the Document Pushback Service should be running normally. However, our team continues to work on any remaining issues and we'll continue to update this status page as we move forward.

We again apologize for any inconvenience.

If you have any questions, please contact our Support team

IDENTIFIED about 1 year ago - at 03/06/2023 05:34PM

The cause of the issue has been identified and a resolution is currently being enacted. We'll update again as soon as the resolution has progressed.

We again apologize for any inconvenience and will publish more information as soon as possible

If you have any questions, please contact our Support team

IDENTIFIED about 1 year ago - at 03/06/2023 04:29PM

The cause of the issue has been identified and a resolution is currently being enacted. We'll update again as soon as the resolution has progressed.

We again apologize for any inconvenience and will publish more information as soon as possible

If you have any questions, please contact our Support team

INVESTIGATING about 1 year ago - at 03/06/2023 04:04PM

We are diligently investigating a potential issue with duplicate delivery in our Document pushback service, which is currently affecting some customers using this service.

We apologize for any inconvenience and will post new updates as soon as we learn anything more.

INVESTIGATING about 1 year ago - at 03/06/2023 02:32PM

We are diligently investigating a potential issue with duplicate delivery in our Document pushback service, which is currently affecting some customers using this service.

We apologize for any inconvenience and will post new updates as soon as we learn anything more.

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