Outage in Palo Alto Networks

WildFire Issue

Resolved Minor

January 26, 2023 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

WildFire is currently experiencing an issue in Global Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details. Customer Impact: Delay of sample processing. Workaround: N/A

Components affected

Palo Alto Networks WildFire Global Cloud

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/26/2023 10:59PM

This incident has been resolved.

MONITORING about 1 year ago - at 01/26/2023 10:38PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 01/26/2023 10:32PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 01/26/2023 09:47PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 01/26/2023 08:27PM

WildFire is currently experiencing an issue in Global Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.

Customer Impact: Delay of sample processing.

Workaround: N/A

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