Outage in PandaDoc

Document can't be created from the templates

Resolved Minor
October 28, 2022 - Started 5 months ago
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 10/28/2022 05:55PM

We're all set! Users can now create documents. If you continue to experience any issues with this, please reach out to us at [email protected]

MONITORING 5 months ago - at 10/28/2022 05:29PM

We have resolved the issue and PandaDoc users should now be able to create documents. We're still monitoring the application performance and will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved.

IDENTIFIED 5 months ago - at 10/28/2022 04:47PM

We’ve identified the issue with document creation and are already working on a fix. We appreciate your patience and will post updates here as soon as possible. Stay tuned!

INVESTIGATING 5 months ago - at 10/28/2022 04:27PM

The investigation is being performed on our end. We will keep you posted on any updates received!

INVESTIGATING 5 months ago - at 10/28/2022 04:07PM

Our development team is looking into the issue at the moment.
We do appreciate your patience! Stay tuned.

INVESTIGATING 5 months ago - at 10/28/2022 03:46PM

Thank you for your patience! Our development team continues investigating the issue.
Check back here for updates and we will get this back on track as soon as possible.

INVESTIGATING 5 months ago - at 10/28/2022 03:26PM

We are currently investigating this issue.

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