Outage in Panoply

Inability to access to Redshift accounts through external tools

Resolved Major

November 26, 2022 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating the inability to access Redshift accounts through external tools. The issue is currently affecting only external connections and the platform and data sources are working are expected.

Components affected

Panoply Database Connectivity

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/26/2022 07:52PM

We’ve resolved the Redshift connectivity issues by updating our SSL certificates for our Redshift data warehouses.

INVESTIGATING over 1 year ago - at 11/26/2022 07:07PM

We are currently investigating the inability to access Redshift accounts through external tools.
The issue is currently affecting only external connections and the platform and data sources are working are expected.

Latest Panoply outages

Partial Data Source Failures - over 1 year ago

Data sources in Redshift account do not ingest data - almost 2 years ago

Data sources fail to run - almost 2 years ago

Data sources failures - almost 2 years ago

Issue with starting jobs - about 2 years ago

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