This chart provides user-reported problems for Pantheon in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Pantheon status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Pantheon outages and possible affected you.
Minor Resolved · 8 days ago · lasted about 1 hour
We are currently investigating this issue.
Minor Resolved · 22 days ago · lasted about 24 hours
One of Pantheon's third parties, CircleCI, advised customers they were investigating a potential security incident. Out of an abundance of caution, CircleCI advised all customers to rotate any secrets stored in CircleCI. Pantheon is actively rotating any secrets stored within CircleCI at this time and is reviewing logging activity for any malicious activity. Customers using CircleCI in conjunction with their sites need to take additional steps. Pantheon recognizes that some customers utilize CircleCI to control their build process and automated testing that connects their code repositories on GitHub or BitBucket to sites on the Pantheon WebOps Platform. Pantheon advises customers to rotate any secrets they store within CircleCI as soon as possible. If using CircleCI, the most critical steps to mitigating risk to your sites is revoking Terminus Tokens and SSH keys set by Pantheon accounts used in the CircleCI configuration. You can do that at: https://dashboard.pantheon.io/per...
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Minor Resolved · 22 days ago · lasted about 2 hours
Our monitoring has detected elevated response times for some workflows, which may slow backups and clone operations.
Minor Resolved · 28 days ago · lasted about 4 hours
We are currently investigating detected degraded workflows in the platform. Sites with Solr 8, in particular, are unable to initialize new environments or multidevs, resulting in a failed workflow. If you need immediate assistance, please contact support. Thank you for your patience.
Minor Resolved · about 1 month ago · lasted about 3 hours
Application endpoint down
The issue has been identified and a fix is being implemented. If you need immediate assistance, please open a chat with our support team or email [email protected]
Minor Resolved · about 1 month ago · lasted about 3 hours
Apache Solr service degradation
We are investigating degraded Apache Solr performance.
Minor Resolved · about 2 months ago · lasted about 8 hours
We have noticed degraded performance on the platform in the EU region and are investigating the issue. If you need immediate assistance, please open a support chat with us, or email [email protected] Thank you for your patience.
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