Is Pantheon Down?

Pantheon status is operational

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IsDown continuously monitor the official Pantheon status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Pantheon outages.

Stats for Pantheon outages in the last 30 days

Number of Outages

3

Average Downtime

1223 mins

Total Downtime

3671 mins

Since last incident

10 days

Users reports for Pantheon in the last 12 hours

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Get access to historical data and Pantheon's lastest outages

Minor · 9 days ago · lasted about 20 hours

Intermittent Downtime for Some Customers

We regret to inform you that a recent update to our PHP application servers has caused intermittent downtime for a subset of our customers. We apologize for any inconvenience this may have caused and want to assure you that we are actively addressing the issue. We have identified the root cause of the issue and are in the process of rolling back the update to restore service stability. Our team is working diligently to minimize any further impact. If you have any questions or concerns, our support team is here to assist you. For urgent issues, please contact support via helpdesk@pantheon.io or by opening a support chat.

Major · 10 days ago · lasted about 1 hour

Apache Solr service degradation

We are investigating a partial outage for Apache Solr, affecting US region sites using Solr search. An upgrade is currently in progress and we expect to see improvement within 30 minutes and will update at that time. For urgent issues, please contact support via helpdesk@pantheon.io or by opening a support chat.

Minor · 16 days ago · lasted 1 day

Degraded Performance

We are currently investigating reports of issues with sending mail from customer sites. For urgent issues, please contact support via helpdesk@pantheon.io or by opening a support chat.

Minor · about 1 month ago · lasted about 4 hours

Degraded Dashboard and Terminus Performance

We have detected elevated error rates for the Dashboard and Terminus commands. These may manifest as slow page loads, failed logins, or failures with Terminus commands. For urgent issues, please contact support via helpdesk@pantheon.io or by opening a support chat.

Minor · about 2 months ago · lasted about 4 hours

Degraded Dashboard and Site Performance

Our monitoring has detected elevated error rates for the Dashboard and Terminus commands. These may manifest as slow page loads, failed logins, or failures with Terminus commands. For urgent issues please contact support via helpdesk@pantheon.io.

Minor · 2 months ago · lasted about 2 hours

Degraded Sites and Dashboard Performance

Our monitoring has detected elevated error rates for the Pantheon Sites and Dashboard. These may manifest as slow page loads, failed logins, or failing to load the Site and Dashboard. For urgent issues please contact support via helpdesk@pantheon.io

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Minor · 2 months ago · lasted 23 minutes

Degraded Workflows Performance

Our monitoring has detected elevated error rates for the Pantheon Workflows. We are currently investigating the issue.

Minor · 2 months ago · lasted about 5 hours

Degraded AGCDN Performance

We are currently investigating an issue affecting a small number of sites using AGCDN and WAF. This is causing issues logging into the CMS admin for those sites only, sites not using this configuration are not affected.

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Frequently Asked Questions

Is Pantheon down right now? What is Pantheon current status?
Pantheon seems to be up and running. We've updated the status less than a minute ago.
Was Pantheon down today?
Pantheon is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Pantheon, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Pantheon and need support?
Pantheon outage? How can I monitor Pantheon?
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