Is Pantheon Down?

Pantheon status is operational

Are you having problems?

Users are not reporting problems in Pantheon

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Pantheon problems reported by users

This chart provides user-reported problems for Pantheon in the last 12 hours. It's a collection of user reports from different sources.

Latest Pantheon Outages

We continuously monitor the official Pantheon status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Pantheon outages and possible affected you.

0 Outages in the last 7 days
4 Outages in the last 30 days
9 Days since last incident

Minor Resolved · 8 days ago · lasted about 1 hour

Infrastructure Issue Affecting Customer Sites

We are currently investigating this issue.

Minor Resolved · 22 days ago · lasted about 24 hours

Third Party Security Incident Investigation-CircleCI

One of Pantheon's third parties, CircleCI, advised customers they were investigating a potential security incident. Out of an abundance of caution, CircleCI advised all customers to rotate any secrets stored in CircleCI. Pantheon is actively rotating any secrets stored within CircleCI at this time and is reviewing logging activity for any malicious activity. Customers using CircleCI in conjunction with their sites need to take additional steps. Pantheon recognizes that some customers utilize CircleCI to control their build process and automated testing that connects their code repositories on GitHub or BitBucket to sites on the Pantheon WebOps Platform. Pantheon advises customers to rotate any secrets they store within CircleCI as soon as possible. If using CircleCI, the most critical steps to mitigating risk to your sites is revoking Terminus Tokens and SSH keys set by Pantheon accounts used in the CircleCI configuration. You can do that at:

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Minor Resolved · 22 days ago · lasted about 2 hours

Degraded Workflows

Our monitoring has detected elevated response times for some workflows, which may slow backups and clone operations.

Minor Resolved · 28 days ago · lasted about 4 hours

Degraded Application Performance

We are currently investigating detected degraded workflows in the platform. Sites with Solr 8, in particular, are unable to initialize new environments or multidevs, resulting in a failed workflow. If you need immediate assistance, please contact support. Thank you for your patience.

Minor Resolved · about 1 month ago · lasted about 3 hours

Application endpoint down

The issue has been identified and a fix is being implemented. If you need immediate assistance, please open a chat with our support team or email [email protected]

Minor Resolved · about 1 month ago · lasted about 3 hours

Apache Solr service degradation

We are investigating degraded Apache Solr performance.

Minor Resolved · about 2 months ago · lasted about 8 hours

Degraded Performance

We have noticed degraded performance on the platform in the EU region and are investigating the issue. If you need immediate assistance, please open a support chat with us, or email [email protected] Thank you for your patience.

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Frequently Asked Questions

Is Pantheon down right now? What is Pantheon current status?
Pantheon seems to be up and running. We've updated the status 2 minutes ago.
Was Pantheon down today?
Pantheon is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Pantheon, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
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