IsDown continuously monitor the official Pantheon status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Pantheon outages.
Number of Outages
3
Average Downtime
1223 mins
Total Downtime
3671 mins
Since last incident
10 days
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Pantheon, and never miss an outage again.
Minor · 9 days ago · lasted about 20 hours
We regret to inform you that a recent update to our PHP application servers has caused intermittent downtime for a subset of our customers. We apologize for any inconvenience this may have caused and want to assure you that we are actively addressing the issue. We have identified the root cause of the issue and are in the process of rolling back the update to restore service stability. Our team is working diligently to minimize any further impact. If you have any questions or concerns, our support team is here to assist you. For urgent issues, please contact support via helpdesk@pantheon.io or by opening a support chat.
Major · 10 days ago · lasted about 1 hour
We are investigating a partial outage for Apache Solr, affecting US region sites using Solr search. An upgrade is currently in progress and we expect to see improvement within 30 minutes and will update at that time. For urgent issues, please contact support via helpdesk@pantheon.io or by opening a support chat.
Minor · 16 days ago · lasted 1 day
We are currently investigating reports of issues with sending mail from customer sites. For urgent issues, please contact support via helpdesk@pantheon.io or by opening a support chat.
Minor · about 1 month ago · lasted about 4 hours
We have detected elevated error rates for the Dashboard and Terminus commands. These may manifest as slow page loads, failed logins, or failures with Terminus commands. For urgent issues, please contact support via helpdesk@pantheon.io or by opening a support chat.
Minor · about 2 months ago · lasted about 4 hours
Our monitoring has detected elevated error rates for the Dashboard and Terminus commands. These may manifest as slow page loads, failed logins, or failures with Terminus commands. For urgent issues please contact support via helpdesk@pantheon.io.
Minor · 2 months ago · lasted about 2 hours
Our monitoring has detected elevated error rates for the Pantheon Sites and Dashboard. These may manifest as slow page loads, failed logins, or failing to load the Site and Dashboard. For urgent issues please contact support via helpdesk@pantheon.io
Minor · 2 months ago · lasted 23 minutes
Our monitoring has detected elevated error rates for the Pantheon Workflows. We are currently investigating the issue.
Minor · 2 months ago · lasted about 5 hours
We are currently investigating an issue affecting a small number of sites using AGCDN and WAF. This is causing issues logging into the CMS admin for those sites only, sites not using this configuration are not affected.
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