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Panther Labs Latest Stats, Incidents, and Reports

0
Incidents in the last 7 days
2
Incidents in the last 30 days
Reports in the last 12 hours
13
days since last incident

Resolved Major Issues in AWS Snowflake us-east-1

Panther has confirmed a Snowflake outage in the AWS us-east-1 region (https://status.snowflake.com/). For Panther customers using Snowflake, ingestion into the data lake, Scheduled Queries, Data Explorer, and Indicator Search are affected. We will continue to update this incident as more information becomes available.

13 days ago

Resolved Minor Health Alerts for Deleted Lookup Tables

Panther has confirmed an issue causing some customers to see health alerts for deleted lookup tables. This issue is not affecting Panther accounts otherwise, all other features are functioning as intended. Our team is working on a solution and we will update this incident as we learn more.

28 days ago

Resolved Minor Scheduled Queries and Log Onboarding Issues

Panther is investigating an issue potentially preventing Scheduled Queries from saving and preventing accounts from adding new log sources. The one currently known, impacted customer has been notified directly. Existing scheduled queries and log sources are working as expected. We will update this incident and communicate directly with any impacted customers as we learn more.

about 1 month ago

Resolved Minor Alerts & Errors Page Degradation

For a small number of customers, our “Alerts & Errors” page is timing out. Engineering is investigating a short-term fix and a longer term fix for these customers. Known, impacted customers have been notified. There is a temporary workaround for affected customers: On the “Alerts & Errors” page, click Date Start and select “Last 24 Hours” or “Last Week” (or manually enter a similar one- or seven-day time frame). Restricting the time frame to a smaller period should prevent errors from appearing.

4 months ago

Resolved Minor Intermittent issues in AWS us-east-1

We are observing intermittent issues with underlying AWS services in the us-east-1 region. This may impact Panther's service for customers in this region, and could include delays in log processing and alerting. We will continue to monitor the situation and update this incident with new information as it becomes available.

6 months ago

Panther Labs Components Status

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Frequently Asked Questions

Is Panther Labs down today?
Panther Labs seems to be up and running. We've updated the status 3 minutes ago.
I'm having issues with Panther Labs, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Panther Labs is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Panther Labs has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
We are missing some important service?
Contact us, and we'll add it ASAP.

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