This chart provides user-reported problems for Panther Labs in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Panther Labs status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Panther Labs outages and possible affected you.
Minor Resolved · 2 months ago · lasted about 7 hours
Issues in AWS Snowflake us-east-1
Panther has confirmed a Snowflake outage in the AWS us-east-1 region (https://status.snowflake.com/incidents/yh1n0ly69chm). For Panther customers hosted in us-east-1, queries in Data Explorer, scheduled queries, and viewing events that triggered alerts are potentially affected. Logs may also ingest into Snowflake with a delay. We will continue to update this incident as more information becomes available.
Minor Resolved · 2 months ago · lasted about 7 hours
Slack Alert Delivery Issues November 17, 2022
We have received additional reports of alert delivery failures for customers using our Slack webhook integration after deployment of the patch yesterday (https://status.panther.com/incidents/v4bthbs6sbx4). Our engineering team is working on an additional patch to resolve these new issues. We will update this incident with more information shortly.
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Minor Resolved · 2 months ago · lasted about 5 hours
Panther has identified an issue that prevents alerts from being delivered to Slack destinations using webhooks. Our Engineering team has developed a fix for this issue and we plan to deploy it to impacted customer accounts soon. We will update this incident as our investigation and remediation process continues.
Minor Resolved · 3 months ago · lasted about 2 hours
GitHub is experiencing an incident with its audit log API (https://www.githubstatus.com/incidents/4vr2qz8lgdmq) that began at approximately 17:10 UTC on October 19, 2022. This is impacting data ingestion for all Panther customers using the GitHub log puller. Panther is monitoring this issue for customer impact and we will update this incident when more information is available.
Major Resolved · 4 months ago · lasted about 4 hours
AWS US-WEST-2 errors
Panther has identified an issue that is causing errors in multiple pages across the Panther Console and we are investigating the source of the issue. This is affecting multiple customers. We will update this incident as our investigation and remediation process continues.
Minor Resolved · 4 months ago · lasted about 6 hours
September 20, 2022 GitHub API Gateway Errors
Panther has identified an issue with the GitHub Audit Log puller that started at 2:03 am UTC. The GitHub endpoint is returning a 502 Gateway Error for all requests. This is impacting data ingestion for all customers using the GitHub Audit Log Puller. Panther’s team is currently investigating the root cause of this problem with GitHub and we will update this incident as our investigation and remediation process progresses.
Minor Resolved · 5 months ago · lasted about 1 hour
September 7, 2022 Panther Console Issues
Panther has identified an issue that is preventing some customers from accessing various pages in the Panther Console, including the Overview, Alerts & Errors, and Detections pages. Data ingestion into Panther is unaffected and real-time alerts will still deliver to alert destinations. Panther’s team is currently investigating the root cause of this problem and we will update this incident as our investigation and remediation process progresses.
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