Number of Incidents
2 outages
Since last incident
7 days
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Major · started 7 days ago
WIRpay - Payment Processing Error
We are actively investigating an issue with our payment processing through WIRpay, one of our integrated third-party payment service providers. It appears that payments made after September 12, 2023, are being incorrectly marked as "expired," despite being successfully processed by the bank.
Minor · 11 days ago · lasted about 1 hour
Due to technical problems, some versions of the TWINT app are currently not available or only available to a limited extent. TWINT is working flat out to find a solution as quickly as possible so that TWINT can function properly again. Zurzeit sind einige Versionen der TWINT App aufgrund von technischen Problemen nicht oder nur eingeschränkt verfügbar.TWINT arbeitet mit Hochdruck daran, so rasch wie möglich eine Lösung zu finden damit TWINT wieder einwandfrei funktioniert.
Major · about 1 month ago · lasted 4 days
Resending Paylinks Currently Deactivated
The Paylink tool includes a feature that lets merchants schedule automatic, periodic resending of payment links (e.g. daily). Regrettably, we had to temporarily deactivate this feature due to a malfunction. We'll share an update once we've resolved the issue and reinstated the functionality.
Major · about 1 month ago · lasted 42 minutes
TWINT Services are unavailable
Affected Components: TWINT App Processor Current Status: Investigating Incident: Investigating We are aware of technical issues with the following services and investigating the issue. Impact Services: P2P, P2M, Partner functions, Re-/Onboarding Impact TWINT overall ecosystem: 100% Incident Start Time: 16/08/2023, 09:17 CEST | 16/08/2023, 07:17 UTC
Minor · 4 months ago · lasted about 2 hours
Increased error rate when charging tokenizations with Payrexx Direct
We are currently investigating this issue. An increased error rate was detected when charging tokenizations with Payrexx Direct.
Minor · 5 months ago · lasted about 15 hours
TWINT Services are partially unavailable - 19 Apr 2023
TWINT Services are partially unavailable Incident updates from TWINT Scheme Incidents Affected Components Worldline (Acquirer) Current Status Investigating Status Update Incident: Investigating We are aware of technical issues with the following services and investigating the issue. Impact Services: P2M Impact TWINT overall ecosystem: 50% Next information: 18:00 Incident Start Time 19/04/2023, 14:31 UTC | 19/04/2023, 16:31 CEST Incident Status Updated At 19/04/2023, 14:31 UTC | 19/04/2023, 16:31 CEST
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