Is PayTrace Down?

PayTrace Status is Operational

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Latest PayTrace Outages

Check the stats and details of the latest PayTrace outages and issues

0 Outages in the last 7 days
0 Outages in the last 30 days
34 Days since last incident

Resolved Minor Possible Infrastructure Issues

Our automated systems are having trouble reaching our servers and we're investigating the possible connectivity issues. More information will be made available soon.

about 1 month ago

Resolved Minor Unable to Capture Authorizations through the API

We are investigating this issue and have all hands on deck to get this process back up and running. Right now, when you attempt to capture an authorization only through the API, you get the following message “This transactions approval code has expired as it was obtained more than 20 days ago.” Instead of the transaction getting captured like usual. We will provide updates as they become available. Thank you for your patience.

about 1 month ago

Resolved Minor First Data Issue

We are currently investigating issues affecting the ability to process transactions on the First Data Processing Platform. Our technology teams are working with First Data to see what is causing the error when processing. We will be sure to provide updates as they become available.

5 months ago

Resolved Major Potential Protect.js API Interruption

We are currently experiencing an outage with our Protect.js API. Our teams are working on a resolution. However, all other APIs are functioning normally. We apologize for the inconvenience and appreciate your patience.

6 months ago

Resolved Major TSYS Transaction Processing Delays

We are currently investigating an issue connecting to the TSYS processing platform. Merchants using the TSYS platform are currently not getting responses to transaction requests.

7 months ago

PayTrace Components Status

Increase the observability of your third-party dependencies

IsDown is a status page aggregator & outage monitoring tool for all your business-critical dependencies. Easily monitor with a health dashboard with all your external services. Instant notifications on outages. All in one place.

Alerts in Slack Microsoft Teams Zapier PagerDuty Discord Webhook

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No credit card required · 1754 services available · Check out Live Demo

"If you are in SRE, IT, or Security and work in an environment with a lot of SaaS (which, let's face it, is all of them) - IsDown is your new best friend. Helpfully aggregates various Statuspages from services into a very clear dashboard. Worth every penny."

Mike, Head of Security

Monitor outages where you already do the work

How can we help?

It has never been easier to understand the outages in your external cloud services.

Birds-eye view over all your services statuses

Check the status page aggregated of all your services in one place. No more going to each of the status pages and managing them individually.

Outage monitoring in real time

We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.

Alerts in your favorite channels

Get instant notifications in your email, Slack, Teams, or Discord when we detect a service outage. Outage monitoring where you are already doing your work.

Avoid notifications clutter

Configure which notifications you want to receive from each service. Filter notifications by service components. You can opt to receive notifications only when a specific component is affected. You can also choose to receive notifications with a certain severity.

Easily integrate with your current tools and workflows

Using Zapier or Webhooks, you can easily integrate notifications into your processes. PagerDuty integration is also available.

Dedicated dashboard for each team's services

Create one dashboard for each of your teams. Monitor only the services that each teams uses. Dedicated dashboard with custom notification settings.

Prepare for scheduled maintenances

Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.

Weekly Digest of the services' outages

Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.

Each team with their own
dashboard and notifications

IT Support

You already monitor your internal systems. What about the external services? Monitor the services your business depends on. Don't waste time looking elsewhere when external outages are the cause of issues.

Customer Service

Detect external outages before your clients tell you. Anticipate possible issues and make the necessary arrangements. Having proactive communication builds trust over clients and prevents more work.

5 minutes to set up, hours saved not looking elsewhere

  1. Step 1 Create an account

    Start with a trial account that will allow you to try and monitor up to 40 services for 14 days.

  2. Step 2 Select your services

    There are 1754 services to choose from, and we're adding more every week.

  3. Step 3 Set up notifications

    You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.

  4. Step 4 Done!

    You'll start getting alerts when we detect outages in your external dependencies! No more wasting time looking in the wrong place!

Frequently Asked Questions

Is PayTrace down today?
PayTrace seems to be up and running. We've updated the status 1 minute ago.
I'm having issues with PayTrace, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when PayTrace is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when PayTrace has issues.
Why use IsDown?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
Can't find a service/integration?
Just contact us, and we'll add it ASAP.

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