Outage in PayU Latam

Incident with Payment TRANSBANK Chile

Resolved Minor

June 24, 2022 - Started almost 2 years ago - Lasted 6 minutes
Official incident page

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Outage Details

Dear Customer Since 1:16 GMT - <5> we are experiencing problems with Transbank in Chile for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring. A LARGE subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service

Latest Updates ( sorted recent to last )

INVESTIGATING almost 2 years ago - at 06/24/2022 06:35AM

Dear Customer

Since 1:16 GMT - <5> we are experiencing problems with Transbank in Chile for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.

A LARGE subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.

Sincerely,
PayU customer service

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