Outage in PayU Latam

Degradation with Payment CHECKOUT and PAYMENTS API

Resolved Minor
September 23, 2022 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Dear Customer Since 22:05 GMT - 5 we are experiencing problems with CHECKOUT and PAYMENTS API for the PayU platform, however, we do not present transactional crash. We are working with our Support Team to get a quick solution. A Small subset of our customers may be experiencing an increase in the rate of failed or declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 09/23/2022 03:18AM

Dear Customer



Since 22:05 GMT - 5 we are experiencing problems with CHECKOUT and PAYMENTS API for the PayU platform, however, we do not present transactional crash. We are working with our Support Team to get a quick solution.



A Small subset of our customers may be experiencing an increase in the rate of failed or declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,

PayU customer service.

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