Is PBS Public Down?
PBS Public Status is Operational
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Check the stats and details of the latest PBS Public outages and issues
Resolved Minor Bento Post Will only save with image alt text filled in
Currently Blog Posts containing an image will not save if the alt text is not filled out in the post settings menu on the left-hand side of the console. Please make sure to add the alt text field when creating posts. We will update this notice when a fix has been implemented. Thanks.
Resolved Minor Local Livestream Error on Select Streaming Devices
The local livestream is returning an error message on Roku devices and buffering indefinitely on Amazon and Android devices, including Amazon Fire Stick, Fire TV, and Android phones. On Roku, the livestream returns the error message: "Unable to play video. An error occurred while trying to play this video. Error details: Protected content license error." For now, we are asking viewers to try the livestream again at a later time until we can investigate the cause and full impact of this issue.
Resolved Major PBS Support Phone Outage
The provider for the PBS Support team's phone numbers is currently experiencing technical issues preventing calls from going through or agents from accessing the call dashboard. Any member attempting to call a PBS Support number may encounter a message that the number is unavailable. Our provider is investigating the issue and applying fixes on their end. We invite all members to email us at [email protected] until the issue is resolved. We have a notice posted at help.pbs.org and will update that banner and this status page as we receive more information from our phone provider.
Resolved Minor Video Playback Error Messages on Some Videos on the PBS Video App
We are currently investigating reports of video playback error messages for some videos on the PBS Video App (multiple platforms).
Resolved Minor Unable to Submit Donation on Amazon Fire TV One-Click
We are currently investigating an issue where users who try to donation through Amazon Fire TV One-Click are receiving the error, "Unable to submit payment. There was a problem attempting the payment." For current donors, they should still be able to view videos as expected when signed in properly.
PBS Public Components Status
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Frequently Asked Questions
- Is PBS Public down today?
- PBS Public seems to be up and running. We've updated the status 5 minutes ago.
- I'm having issues with PBS Public, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when PBS Public is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when PBS Public has issues.
- Why use IsDown?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Can't find a service/integration?
- Just contact us, and we'll add it ASAP.
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