Is PBS Public Down?

PBS Public status is operational

Are you having problems?

Users are not reporting problems in PBS Public

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PBS Public problems reported by users

This chart provides user-reported problems for PBS Public in the last 12 hours. It's a collection of user reports from different sources.

Latest PBS Public Outages

We continuously monitor the official PBS Public status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last PBS Public outages and possible affected you.

0 Outages in the last 7 days
1 Outages in the last 30 days
18 Days since last incident

Minor Resolved · 18 days ago · lasted about 17 hours

Necessary Scheduled Downtime 1/11/2023 from 4AM EST to 4:30 AM EST

A backend update will require the content delivery service to be taken down from 4AM EST to 4:30AM EST. Other than anything locally cached, PBS apps and websites will be down during that time. Thanks.

Minor Resolved · 4 months ago · lasted 4 days

Bento Bugs: Video and Poster Components

We have identified two bugs in Bento: - The Video component is not allowing users to add new videos to the playlist feature of the component. - The Poster component does not save text entered for a poster's title or description. We have a fix planned for release on Wednesday, October 19.

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Minor Resolved · 4 months ago · lasted 5 days

Bento Post Will only save with image alt text filled in

Currently Blog Posts containing an image will not save if the alt text is not filled out in the post settings menu on the left-hand side of the console. Please make sure to add the alt text field when creating posts. We will update this notice when a fix has been implemented. Thanks.

Minor Resolved · 5 months ago · lasted 4 minutes

Local Livestream Error on Select Streaming Devices

The local livestream is returning an error message on Roku devices and buffering indefinitely on Amazon and Android devices, including Amazon Fire Stick, Fire TV, and Android phones. On Roku, the livestream returns the error message: "Unable to play video. An error occurred while trying to play this video. Error details: Protected content license error." For now, we are asking viewers to try the livestream again at a later time until we can investigate the cause and full impact of this issue.

Major Resolved · 5 months ago · lasted less than a minute

PBS Support Phone Outage

The provider for the PBS Support team's phone numbers is currently experiencing technical issues preventing calls from going through or agents from accessing the call dashboard. Any member attempting to call a PBS Support number may encounter a message that the number is unavailable. Our provider is investigating the issue and applying fixes on their end. We invite all members to email us at [email protected] until the issue is resolved. We have a notice posted at help.pbs.org and will update that banner and this status page as we receive more information from our phone provider.

Minor Resolved · 5 months ago · lasted 6 minutes

Video Playback Error Messages on Some Videos on the PBS Video App

We are currently investigating reports of video playback error messages for some videos on the PBS Video App (multiple platforms).

Minor Resolved · 6 months ago · lasted 5 days

Unable to Submit Donation on Amazon Fire TV One-Click

We are currently investigating an issue where users who try to donation through Amazon Fire TV One-Click are receiving the error, "Unable to submit payment. There was a problem attempting the payment." For current donors, they should still be able to view videos as expected when signed in properly.

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Frequently Asked Questions

Is PBS Public down right now? What is PBS Public current status?
PBS Public seems to be up and running. We've updated the status 2 minutes ago.
Was PBS Public down today?
PBS Public is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with PBS Public, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with PBS Public and need support?
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