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We've identified a bug with the Bento Filer where users may be unable to add new image files to a component after uploading them to the Filer. This bug does not affect every new image file, and you may only occasionally encounter this issue. This bug also does not affect image files uploaded before the Filer update or PDF files.
With the new Bento Filer update, our developers added a verification process for images to ensure they are valid and of the right format. This new verification process has a third-party bug which marks some valid images as unknown and prevents you from being able to use those files as images.
We plan to release a fix for this issue by the end of this week, at which point we will update this status message. When the fix is released, users will need to delete and re-upload any image files that had this issue before the fix. Upon reupload, the files will be usable again.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
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