Outage in Pento

Users are reporting issues logging in

Resolved Major

September 15, 2022 - Started over 1 year ago
Official incident page

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Outage Details

We have reports that users have problems logging in. We are investigating the root cause.

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 09/15/2022 11:44AM

The issue looks to be resolved. We are sorry for the inconvenience.

IDENTIFIED over 1 year ago - at 09/15/2022 11:33AM

Our authentication provider has confirmed that they are having an issue. You might have problem logging in. We will report back as soon as we know more from our provider.

INVESTIGATING over 1 year ago - at 09/15/2022 11:11AM

We are still investigating the issue.
There looks to be an intermittent issue with connecting to our authentication provider. Which means that not all users experience the issue.

INVESTIGATING over 1 year ago - at 09/15/2022 10:48AM

We have reports that users have problems logging in. We are investigating the root cause.

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