Outage in UKG

Slowdowns on eVault application (MyPeopleDoc) // Ralentissements sur l'application eVault (MyPeopleDoc)

Resolved Minor

April 26, 2023 - Started almost 1 year ago - Lasted about 7 hours
Official incident page

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Outage Details

The eVault (MyPeopleDoc) application is currently experiencing slowdowns. Our teams have found the root cause, actions are underway to resolve it. // L'application eVault (MyPeopleDoc) fait actuellement face à des ralentissements. Nos équipes ont trouvé la source du problème, des actions sont en cours afin de le résoudre.

Components affected

UKG Employee Vault

Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/26/2023 04:16PM

We have not observed any new problems after the implementation of the fix. Therefore, we consider this incident as solved. We apologize for the inconvenience.

//

Nous n'avons observé aucun nouveau problème après l'implémentation du correctif. Nous considérons donc cet incident comme résolu. Nous vous prions de nous excuser pour la gêne occasionnée.

MONITORING almost 1 year ago - at 04/26/2023 12:08PM

A fix has been implemented at 10:28 UTC which resolved all observed issues. We are monitoring behavior for the next hours to confirm everything is resolved.

//

Un correctif a été mis en place à 10:28 UTC et a permis de résoudre l'intégralité des problèmes observés. Nous surveillons le comportement pendant les prochaines heures pour confirmer la résolution.

IDENTIFIED almost 1 year ago - at 04/26/2023 09:45AM

The eVault (MyPeopleDoc) application is currently experiencing slowdowns. Our teams have found the root cause, actions are underway to resolve it.

//

L'application eVault (MyPeopleDoc) fait actuellement face à des ralentissements. Nos équipes ont trouvé la source du problème, des actions sont en cours afin de le résoudre.

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