Is Persona Down?
Persona status is operational
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Latest Persona Official Outages
We continuously monitor the official Persona status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Persona outages.
Minor Resolved · 17 days ago · lasted about 24 hours
intermittent vendor issue affecting small number of database verifications
We're currently investigating an intermittent issue with a downstream vendor that is affecting a small number of database verifications.
Minor Resolved · 28 days ago · lasted about 1 hour
Degraded Government ID and Selfie verification performance
We are currently investigating an ongoing incident where some Gov ID and Selfie verification are getting cancelled. We are actively working on getting this into a steady state before assessing customer impact.
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Major Resolved · 3 months ago · lasted about 1 hour
web SDK flow and dashboard is not accessible
The issue has been identified and a fix is being implemented.
Minor Resolved · 3 months ago · lasted about 1 hour
We have identified an underlying infrastructure issue, and are working to remediate the problem.
Minor Resolved · 4 months ago · lasted about 3 hours
SMS texts not going through for non-US phone numbers
SMS texts that are used in one-time links for inquiry flow, phone number verifications, and 2FA for Dashboard users are failing to be delivered to non-US phone numbers. We are working on a fix for the issue.
Minor Resolved · 5 months ago · lasted about 4 hours
Increased latency in workflows
Workflows latency increased in certain cases. A fix has been implemented and we are monitoring
Minor Resolved · 5 months ago · lasted about 6 hours
Elevated error rates
We’re currently investigating elevated error rates and response times with creating inquiries, verifications, and workflow runs. We’ll post an update soon.
Persona problems reported by users
User-reported problems for Persona in the last 12 hours. It's a collection of user reports from different sources.
Persona Components Status
Check the current status of the components
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What is Persona?
Online ID verification service to help any business, from any industry, collect, verify, and manage user identities throughout a customer lifecycle.
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Frequently Asked Questions
- Is Persona down right now? What is Persona current status?
- Persona seems to be up and running. We've updated the status 6 minutes ago.
- Was Persona down today?
- Persona is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Persona, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Persona and need support?
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- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- Persona outage? How can I monitor Persona?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Persona and get alerts in real-time when Persona has outages.
- Why use IsDown instead of Persona status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
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- You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
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- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Can't find a service/integration?
- Just contact us, and we'll add it ASAP.
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