Minor · about 2 months ago · lasted about 2 hours
An external data source used in a small set of verification flows is experiencing connectivity issues. A small set of customers may experience an elevated cancellation rate on their verification flows.
Minor · about 2 months ago · lasted about 5 hours
We are experiencing intermittently increased latency with our address look-up service. This may be impacting Database Verifications, Address Lookup Reports, Database Business (BRV), and select Graph Queries.
Major · 2 months ago · lasted 32 minutes
Customers are experiencing elevated 500 rates on several products.
Minor · 4 months ago · lasted about 1 hour
We are experiencing an issue with an underlying Database source resulting in higher rates of cancellations for Database verifications and inability to run Profile Reports.
Major · 4 months ago · lasted 39 minutes
We are currently investigating elevated failures in government ID and selfie verifications.
Major · 5 months ago · lasted 40 minutes
We are currently investigating this issue.
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