Number of Incidents
0 outages
Since last incident
52 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Persona.
Minor · about 2 months ago · lasted about 2 hours
An external data source is experiencing connectivity issues
An external data source used in a small set of verification flows is experiencing connectivity issues. A small set of customers may experience an elevated cancellation rate on their verification flows.
Minor · about 2 months ago · lasted about 5 hours
Intermittent Increased Latency Across Multiple Products
We are experiencing intermittently increased latency with our address look-up service. This may be impacting Database Verifications, Address Lookup Reports, Database Business (BRV), and select Graph Queries.
Major · 2 months ago · lasted 32 minutes
Customers are experiencing elevated 500 rates on several products.
Minor · 4 months ago · lasted about 1 hour
Intermittent Increased Rate of Cancellations on Database Verifications
We are experiencing an issue with an underlying Database source resulting in higher rates of cancellations for Database verifications and inability to run Profile Reports.
Major · 4 months ago · lasted 39 minutes
Government ID and Selfie Verification Failures
We are currently investigating elevated failures in government ID and selfie verifications.
Major · 5 months ago · lasted 40 minutes
Elevated selfie Verifications erroring and Inquiries using face lists erroring
We are currently investigating this issue.
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