Outage in Persona

web SDK flow and dashboard is not accessible

Resolved Major

January 13, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

The issue has been identified and a fix is being implemented.

Components affected

Persona Web SDK Persona Dashboard

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 01/13/2023 09:40PM

This incident has been resolved.

MONITORING over 1 year ago - at 01/13/2023 09:11PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 01/13/2023 09:06PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 01/13/2023 08:56PM

The issue has been identified and a fix is being implemented.

Latest Persona outages

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Verifications partial outage - about 2 months ago

Delays with TIN Checks - 3 months ago

Delayed processing times - 3 months ago

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