Outage in Pexip
Asia Pacific and Americas registration and calls failure
Resolved Minor
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Outage Details
Components affected
Pexip Provisioning service Pexip VMR service Pexip Google Hangouts Meet Interoperability Service Pexip Cloud Video Interop for Microsoft Teams Pexip Registration and Call ServiceLatest Updates ( sorted recent to last )
The operations team has begun putting the QSF PoP back in production, all registrations and calls should be returning to normal.
Our Broader Engineering team is still continuing to fix this issue with the Local ISP as QSF PoP is out of production.
The service is Operational as the endpoints are registered to the nearest POP.
We are continuing our investigation, we have identified the issues on QSF PoP which is out of production, all endpoints should be registered to the nearest POP.
Our broader engineering team is working with the local ISP.
We are currently investigating this issue.
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