Outage in Pexip

Washington GCP PoP - Call failures for registered endpoints calling to Google Meet Interop

Resolved Minor

June 21, 2022 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

Call failures for endpoints registered to the Washington GCP PoP calling into the Google Meet Interop service have been identified. Pexip Ops teams are investigating the issues in collaboration with related service providers to identify the cause of this issue. Call services for the MS Teams CVI and VMR calls are not impacted by this issue.

Components affected

Pexip Google Hangouts Meet Interoperability Service Pexip Registration and Call Service

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 06/21/2022 08:23AM

The cause of this outage at the Washington GCP PoP has been rectified. We will continue to monitor stability of this location and provide updates as the situation progresses.

IDENTIFIED almost 2 years ago - at 06/21/2022 07:50AM

The cause of this issue at the Washington GCP PoP has been identified and the Ops teams are continuing to work to resolve this issue.

INVESTIGATING almost 2 years ago - at 06/21/2022 04:39AM

Call failures for endpoints registered to the Washington GCP PoP calling into the Google Meet Interop service have been identified.

Pexip Ops teams are investigating the issues in collaboration with related service providers to identify the cause of this issue.

Call services for the MS Teams CVI and VMR calls are not impacted by this issue.

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