Resolved Zendesk outage
Our support ticket system, provided by Zendesk, is currently experiencing issues which might prevent customers from contacting our support team as well as prevent our support team from solving tickets. We're monitoring the situation. Our help center is still available at https://support.phantombuster.com/hc/en-001. Zendesk provides information on this page: https://status.zendesk.com/
Resolved Elevated Phantom launch errors
We saw very high Phantom launch error rates. It was due to major network connectivity problems on the NA<>EU link of OVH, one of our infrastructure providers. After prompt intervention of their service reliability engineers, everything went back to normal.