Outage in Phone.com

My.Phone.com Audio Issue

Resolved Minor

November 22, 2022 - Started over 1 year ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently experiencing an issue resulting in no audio for some customers using My.Phone.com. We are working urgently to identify the cause and correct the problem. We will provide additional information and an estimated resolution time when it is available. While we are actively investigating the issue with My.Phone.com, customers are encouraged to use our mobile apps as a temporary workaround. https://www.phone.com/mobile-apps/

Components affected

Phone.com My.

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/22/2022 10:44PM

This incident has been resolved. We appreciate your patience.

INVESTIGATING over 1 year ago - at 11/22/2022 04:06PM

We are currently experiencing an issue resulting in no audio for some customers using My.Phone.com.

We are working urgently to identify the cause and correct the problem. We will provide additional information and an estimated resolution time when it is available.

While we are actively investigating the issue with My.Phone.com, customers are encouraged to use our mobile apps as a temporary workaround.

https://www.phone.com/mobile-apps/

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