Outage in PhoneBurner

Potential issue starting dial sessions

Resolved Minor
January 19, 2023 - Started about 1 year ago - Lasted 21 minutes
Official incident page

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Outage Details

We are currently experiencing intermittent issues with starting dial sessions. We are investigating.
Components affected
PhoneBurner Dialer
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/19/2023 01:27AM

There was a period of time where a component of the platform was unresponsive to new dial-sessions. The team has cleared the issue and we're fully operational.

MONITORING about 1 year ago - at 01/19/2023 01:20AM

We have identified and resolved an issue that was impacting dial sessions. We are actively monitoring.

INVESTIGATING about 1 year ago - at 01/19/2023 01:08AM

We are currently experiencing intermittent issues with starting dial sessions. We are investigating.

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