Outage in Piano Software

Piano platform is experiencing high latency on some requests (EU)

Resolved Minor

May 04, 2022 - Started almost 2 years ago - Lasted 8 minutes
Official incident page

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Outage Details

Piano platform is experiencing high latency on some requests in the EU region. Our engineers are investigating the issue.

Components affected

Piano Software API Endpoints - EU - api-eu.piano.io Piano Software Publisher Dashboard - Europe - https://dashboard-eu.piano.io

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 05/04/2022 01:00PM

The issue was identified and a fix was implemented. The development team are monitoring the results.

INVESTIGATING almost 2 years ago - at 05/04/2022 12:54PM

Piano platform is experiencing high latency on some requests in the EU region. Our engineers are investigating the issue.

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