Outage in Piano Software

CCE: unable to edit campaigns in advanced config

Resolved Minor

October 06, 2022 - Started over 1 year ago - Lasted 2 days
Official incident page

Need to monitor Piano Software outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Piano Software, and never miss an outage again.
Start Free Trial

Outage Details

Several customers have noticed that some campaigns in CCE modules are set to read-only and they cannot be edited. Engineers have been notified and investigating the problem.

Components affected

Piano Software CCE

Latest Updates ( sorted recent to last )

INVESTIGATING over 1 year ago - at 10/06/2022 11:33PM

Several customers have noticed that some campaigns in CCE modules are set to read-only and they cannot be edited.
Engineers have been notified and investigating the problem.

Latest Piano Software outages

[Piano Analytics] Delay in real-time data - 8 days ago

[Piano Analytics] Delays for instantaneous and scheduled reports - 9 days ago

Piano Content is experiencing a production incident - 13 days ago

[Piano Analytics] Interface accessibility issues - 21 days ago

Issues with Sandbox VX Report Download Links - 22 days ago

Start monitoring Piano Software and all your cloud vendors in minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook