Outage in Pivotal Tracker

Temporary gaps in Tracker project Analytics data

Resolved Minor

May 27, 2020 - Started almost 4 years ago - Lasted almost 2 years
Official incident page

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Outage Details

We're investigating an issue where data from May 23 - 26th is not rendering in Tracker Analytics. The gap may widen a little until we determine and address the cause. We'll provide further updates as soon as we have them - pease email tracker@pivotal.io with any questions meanwhile.

Latest Updates ( sorted recent to last )

IDENTIFIED almost 4 years ago - at 05/28/2020 04:29PM

We understand the problem behind the recent gaps in Tracker project Analytics data and continue to work on getting to the point of backfilling the data. Nothing is lost and Tracker is fully operational otherwise - it will just take a couple of days to make sure all data is displayed for your projects.

As always, do email tracker@pivotal.io if we can help you meanwhile.

INVESTIGATING almost 4 years ago - at 05/27/2020 04:01PM

We're investigating an issue where data from May 23 - 26th is not rendering in Tracker Analytics. The gap may widen a little until we determine and address the cause.

We'll provide further updates as soon as we have them - pease email tracker@pivotal.io with any questions meanwhile.

Latest Pivotal Tracker outages

Issues receiving email at support@pivotaltracker.com - about 3 years ago

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Missing Analytics Data - almost 4 years ago

We're urgently investigating why many pages in Tracker aren't loading - almost 4 years ago

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