Outage in Planday

Issues with Planday's technical support line [Phone]

Resolved Minor

December 12, 2022 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We're sorry to report that our technical support phone lines are unavailable due to a third-party incident. In the meantime, our Support is available via the chat functionality located within your Planday portal. This page will be updated as we get more information from our third-party provider. This page will be updated as events warrant.

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 12/12/2022 01:50PM

This incident has been resolved and our team is now reachable by phone.

IDENTIFIED over 1 year ago - at 12/12/2022 10:43AM

We apologise to those customers unable to reach Planday's support phone line for the duration of this incident, and we thank you for your patience.

INVESTIGATING over 1 year ago - at 12/12/2022 10:41AM

We're sorry to report that our technical support phone lines are unavailable due to a third-party incident.

In the meantime, our Support is available via the chat functionality located within your Planday portal.

This page will be updated as we get more information from our third-party provider.

This page will be updated as events warrant.

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