This chart provides user-reported problems for Platform.sh in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Platform.sh status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Platform.sh outages.
Minor Resolved · 3 days ago · lasted about 8 hours
Degraded performance on US-3 region
We have detected lingering issues for some environments on the US-3 region from the previous incident earlier today, which we are actively working to resolve. Some environments may still not be responding to requests, and may still have failing deploy activities. Please open an urgent support ticket if your site on the US-3 region is not responding to requests, or if production deploy activities are failing. These issues and outages do not impact Dedicated Enterprise Clusters.
Major Resolved · 4 days ago · lasted about 4 hours
We have detected an issue affecting service on the US-3 region. We are currently working to restore service. This issue affects multiple production sites as well as development environments. Access to your site, project UI as well as Git and SSH access may be affected. This outage does not affect Dedicated Enterprise Clusters. We will update you as soon as we have further information.
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Minor Resolved · 20 days ago · lasted about 7 hours
Multiple issues affecting some projects
We are aware of some projects within the US-2 region that are experiencing a variety of issues. We are currently investigating and will provide updates when we have more information.
Minor Resolved · 21 days ago · lasted about 3 hours
Project creation issues when using a template
Platform.sh is aware of a problem with new project creation: Project creation when launching from a template is not working at this time. Project creation without using a template works as normal. Our teams are currently investigating the issue. We will update this page at regular intervals, or when we have more information.
Major Resolved · 22 days ago · lasted about 13 hours
Issues Redeploying on US Region
We have detected an issue affecting environments on the us.platform.sh region causing environments to be put into a faulty state when redeploying. Our Operations team has been notified and is currently working to restore service. At this time refrain from any environment redeployment activities until further notice. This outage does not affect Dedicated Enterprise Clusters. We will update you as soon as we have further information.
Major Resolved · 23 days ago · lasted about 5 hours
Partial outage for EU region.
We have detected an issue affecting API service on the eu.platform.sh regions. Our Operations team has been notified and is currently working to restore service. This outage does not affect Dedicated Enterprise Clusters. We will update you as soon as we have further information.
Major Resolved · 26 days ago · lasted 42 minutes
Partial outage for FR-1 region
The issue has been identified and a fix is being implemented.
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